About Professional Accounts

If you are a professional working in the beauty industry, chances are you're eligible for a Professional Account upgrade.

Perks of a being a Pro

  • Full Access to all brands and products.
  • Enjoy exclusive discounts and promotions.
  • Get early access to new product launches.
  • Get notified about our beauty training classes*.
    *You need to also be subscribed to our newsletter.

How to get a Professional Account

  1. Register an account
    If you don't have an account yet, the first step is to create one. Simply register an account here.

  2. Upgrade to a Professional Account
    Once you have your new account, please head over to the Upgrade to a Professional Account page (only registered customers can access that page). You'll be asked a few questions about your business OR your professional status – such as a digital copy of a professional certificate.

  3. Welcome to the Pro's Club
    The last step is to let our team confirm your eligibility, based on the information you provided us. It usually takes around 24-48h to manually review all applicants, and after that we'll reach out to you via email or phone letting you know your account is ready to go!

Frequently Asked Questions:

  • Q: I already had a Professional Account before, do I have to apply again?
    A: Absolutely not! If your pro account has already been verified, you're good to go.

  • Q: I submitted my application more than 48 hours ago and still didn't get a confirmation.
    A: We do our best to review all new professional applicants within 48 hours of the submission, but sometimes it may take a bit longer due to high volume requests. In case you suspect something is wrong, please don't hesitate to send us an email to info@professionalsalonbrands.com.au or call us at 1800 624 571. We'll be glad to help!

  • Q: How can I confirm I have a Professional Account?
    A: That's easy – when you log in, you'll see "My Pro Account" on the top-right corner of the site. Additionally, your account page will be named "Pro Account". Enjoy the benefits!